Harmonics Career Crafting Limited (“Harmonics”) is a private company limited by shares incorporated in Ireland with company number 419033 and having a registered office at Mary Rosse Centre, National Technology Park, Castletroy, Limerick, Ireland (“we”/ “us”/ “our”/ “Harmonics”). We deliver creative and innovative solutions to help organisations align and upskill their workforce to meet changing business needs. We partner with organisations across our core areas of expertise which include Organisation Redesign, Leadership, Talent and Career Management, Restructuring and Outplacement and Recruitment.
We respect your right to privacy and take seriously our responsibilities in relation to the processing of personal data. We do not collect or process personal data unnecessarily.
Under this Policy, and unless we have entered into a different agreement with you, we will be what’s known under the General Data Protection Regulation (EU) 2016/679 (the “GDPR”) as the “controller” of the personal data you provide to us.
We will collect and process the following data about you for the following purposes:
Information you give us.
Your Data. This is information about you that you give us by filling in forms on our Sites or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you use our Sites, or the Services, or report a problem with our Sites.
The information you give us may include:
Information we collect about you.
Automatically Collected Information. With regard to each of your visits to our Sites we will automatically collect the following information:
Where you have elected to receive updates or alerts about new career opportunities from third parties, including social media apps or sites, and we have a recruiter licence or similar agreement in place with that third party, we may collect and process your Identity Data and Recruitment Data from these additional sources to contact you about relevant career opportunities.
No special categories of personal data.
We do not require or collect any personal data that is your sensitive personal data or any special category of personal data under the GDPR, unless you decide to provide this information to us.
What are cookies and why we use them.
Cookies may be used to save your personal preferences so you do not have to re-enter them each time you access the Sites.
WHAT WE DO WITH YOUR INFORMATION
We will only use your personal information when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
We have set out below, in table format, a description of the ways we plan to use your personal data and the legal basis we rely only to do so. We have also identified our legitimate interests where appropriate:
|Type of data
|Legal basis for processing
|To respond to your queries and to provide you with the information you request from us in relation to our products or Services.
|To facilitate the provision of our Services including:
|To identify potential job opportunities for you from our extensive client database of available job roles and to provide you with this information.
|To engage you as an Associate Coach or Facilitator in connection with the provision of the Services, as required.
|To display, update and process your details on our Sites as a profile page in relation to your engagement as an Associate Coach or Facilitator in connection with the provision of the Services, as required.
|To manage payments, fees and charges and to collect and recover money owed to us.
|To facilitate access for and usage by you to the Harmonics Career Centre and our Online Career.
|To provide you with information about services we offer that are similar to those that you have enquired about.
|Where you have given us your consent to do so, to provide you with information about other services we feel may interest you.
|To ensure that content is presented in the most effective manner for you and for your computer or device.
|To administer and protect our business, our Sites and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.
|To conduct future career readiness index surveys and other surveys and generate and deliver relevant survey results or reports to survey participants.
|To conduct future career readiness index surveys and other surveys for our research, benchmarking and market analysis purposes.
|To generate and use data analytics to improve or optimise our Sites, marketing, customer relationships and experiences.
|To measure or understand the effectiveness of advertising we serve to you and others, and, where applicable, to deliver relevant advertising to you.
Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us at email@example.com. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. Please note that we may process your personal data without your knowledge or consent, in compliance with this Policy, where this is required or permitted by law.
How long we keep your information.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. This means that the period of time for which we store your personal data may depend on the type of data we hold. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. For example, we may hold personal data as needed for our accounting or tax compliance purposes for a period of 6 years. For more information about our data retention policies please contact us at firstname.lastname@example.org.
DISCLOSURE OF YOUR INFORMATION
We do not sell your personal information to third parties for marketing purposes. We may disclose information to third parties if you consent to us doing so as well as in the following circumstances:
You agree that we have the right to share your personal information with the following recipients or categories of recipients:
We will disclose your personal information to third party recipients:
Personal Data may be transferred to our trusted partners and service providers who maintain their servers outside of the European Economic Area (“EEA”), where the privacy and data protection laws may not be as protective as those in your jurisdiction. This is only for the purposes of providing, and to the extent necessary to provide, the Services to you. There are special requirements set out under Chapter V of the GDPR (with which we would comply) to regulate such data transfers and ensure that adequate security measures are in place to safeguard and maintain the integrity of your personal data on transfer.
For more information about this and the safeguards in place relating to the transfer, please contact us by email at email@example.com.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
YOUR PERSONAL DATA AND YOUR RIGHTS
Accessing your Personal Data.
You may request access at any time to a copy of the personal data we hold about you. Any such request should be submitted to us in writing and sent to firstname.lastname@example.org. We will need to verify your identity in such circumstances and may request more information or clarifications from you if needed to help us locate and provide you with the personal data requested.
There is usually no charge applied to access your personal data (or to exercise any of the other rights). However, if your request is clearly unfounded, repetitive or excessive, we may charge a reasonable fee. Alternatively, we may refuse to comply with your request in these circumstances.
Right of Restriction.
You may restrict us from processing your personal data in any of the following circumstances:
Corrections or Erasure (Right to Rectification and Right to Be Forgotten).
If we hold personal data concerning you which are no longer necessary for the purposes for which they were collected or if you withdraw consent for us to process your personal data, you can request the deletion of this personal data. This right, however, will not apply where we are required to process personal data in order to comply with a legal obligation or where the processing of this information is carried out for reasons of public interest in the area of public health. If the personal information we hold about you is inaccurate, you may request to have your personal information updated and corrected. To do so at any time, please contact us by email at email@example.com.
Your Right to Object.
You have the right to object to the processing of your personal data at any time:
To exercise your right to object at any time, please email firstname.lastname@example.org.
Should this occur, we will no longer process your personal data for these purposes unless doing so is justified by a compelling legitimate ground as described above. For more information about our marketing practices, please see the Marketing Communications section below.
Where we process your personal data by automated means (i.e., not on paper) and this processing is based on your consent or required for the performance of a contract between us, you have the right to request from us a copy of your personal data in a structured, commonly used machine-readable format and, where technically feasible, to request that we transmit your personal data in this format to another controller.
Profiling is an automated form of processing of personal data often used to analyse or predict personal aspects about an individual person. This could relate to a person’s performance at work, economic situation, health, personal preferences, reliability, behaviour, location or movements. An example of this would be where a bank uses an automated credit scoring system to assess and reject a loan application or where you choose to participate in a survey that scores your readiness for a particular career path.
You have the right to be informed if your personal data will be subject to automated decision making, including profiling. You also have the right not to be subject to a decision based solely on automated process, including profiling, where that decision impacts on your legal rights. There are some exceptions to this rule, where, for example, the decision is necessary in connection with the performance of a contract between us, is authorised by law or where you have given your explicit consent to this automated processing. In this case, however, we do not engage in profiling or automated processing for profiling purposes.
The rights described in this section are personal rights and are exercisable only by the individual person (or data subject) concerned.
We will not use your data to send marketing communications to you about promotions, competitions, updates and new products or services that may be of interest to you, unless we have your permission to do so. We will not use your Survey Data for our marketing purposes.
Your right to object.
You have the right to object to the processing of your personal data for our marketing purposes. To object or if you change your mind at any later time, you can withdraw your consent to the processing of your personal data for such marketing purposes by contacting us at email@example.com. You may also opt out of receiving marketing communications at any time by selecting the unsubscribe option when you receive an electronic marketing communication from us. The withdrawal of your consent will not impact upon the lawfulness of processing based on your consent prior to the withdrawal.
THIRD PARTY MATERIAL
CHANGES TO THIS POLICY
Any changes made to this Policy from time to time will be published at the Sites.
Any material or other change to the data processing operations described in this Policy which is relevant to or impacts on you or your personal data, will be notified to you in advance by email. In this way, you will have an opportunity to consider the nature and impact of the change and exercise your rights under the GDPR in relation to that change (e.g., to withdraw consent or to object to the processing) as you see fit.
QUESTIONS OR COMPLAINTS.
Contact Us. If you have any questions or complaints relating to this Policy, please contact us at:
Harmonics Career Crafting Limited
Mary Rosse Centre
National Technology Park
Supervisory Authority. We are committed to complying with the terms of the GDPR and to the processing of personal data in a fair, lawful and transparent manner. If, however, you believe that we have not complied with our obligations under the GDPR, you have the right to lodge a complaint with the Data Protection Commission in Ireland.
Effective Date of this Policy: December 2018